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How can we help?

Send us your question and we will get back to you as soon as possible.

✉️

Contact by email

For technical issues, account support, or feedback:

info@seranova.net

Quick FAQ

The app locked by mistake. What should I do?

Open Noctis and disable Night Mode. Restrictions are removed immediately.

How can I cancel my subscription?

Go to iPhone Settings > Apple ID > Subscriptions > Noctis.

When does my trial end?

You can see your 7-day trial status in Settings. Deleting and reinstalling the app does not reset the trial.

How do I delete my data?

Use the "Delete Account" option in Settings to permanently remove your anonymous app data.